Downdetector tracks outages by collating status reports from several sources, including users.
Meta Platform Inc’s Instagram said the company was aware that some people were having trouble accessing the app on Sunday after users globally complained of service disruption.
The company did not disclose the number of users affected by the disruption, but outage tracking website Downdetector.com showed more than 100,000 incidents in the United States, 24,000 in Canada and over 56,000 incidents in Britain.
“We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience,” the company’s spokesperson said in an email, without disclosing further details on the outage.
More than 180,000 users reported issues with accessing Instagram at the peak of the outage.
Instagram was down for users on Sunday, according to outage tracking website Downdetector.com which tracks outages by collating status reports from several sources, including users.
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