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Singtel associate Bharti Airtel launches cloud, AI services for businesses, telcos

by Sarkiya Ranen
in Technology
Singtel associate Bharti Airtel launches cloud, AI services for businesses, telcos
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Airtel Cloud offers a range of services including, infrastructure- and platform-as-a-service with secure migration and scaling

Published Mon, Aug 4, 2025 · 07:10 PM

[BENGALURU] Singtel regional associate Bharti Airtel’s digital unit Xtelify on Monday (Aug 4) announced a new cloud platform and AI-powered software offerings for businesses and telecom operators, alongside partnerships with Singtel, Globe Telecom and Airtel Africa.

Airtel Cloud offers a range of services including, infrastructure- and platform-as-a-service with secure migration and scaling, the company said in a statement.

The new AI-powered software platform for telcom operators features a data engine, workforce tools and customer engagement modules to improve service and lift average revenue per user (ARPU) – a key metric for the sector, India’s No. two telecom operator added.

As part of the plan, Airtel has partnered with Singtel, Globe Telecom and Airtel Africa to deploy the platform, enabling applications such as AI-driven workforce optimisation, omni-channel customer service and real-time customer engagement.

India has been stepping up efforts to pilot local cloud data storage. The country’s cloud services market was estimated at US$8.3 billion in 2023 and is expected to grow to US$24.2 billion by 2028, according to a 2024 report by International Data Corporation. The market is so far largely dominated by foreign firms.

Last month, Airtel announced a partnership with AI-powered search engine Perplexity, offering a 12-month free subscription to its 360 million customers. REUTERS

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Tags: AirtelAssociateBhartiBusinessesCloudLaunchesServicesSingteltelcos
Sarkiya Ranen

Sarkiya Ranen

I am an editor for Ny Journals, focusing on business and entrepreneurship. I love uncovering emerging trends and crafting stories that inspire and inform readers about innovative ventures and industry insights.

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