[SINGAPORE] Taxi operator ComfortDelGro and ride-hailing firm Grab will be increasing their platform fees from Jan 1, 2026.
ComfortDelGro will increase the range of its platform fees from S$1 to S$1.20, to S$1 to S$1.30, it said on its website. This will apply to ride bookings made through app-based platforms, such as its CDG Zig app and Kris+.
Grab passengers will pay S$1.20, up from the current 90 cents, the firm said in an e-mail announcement on Wednesday (Dec 24).
In response to queries from The Straits Times, a Grab spokesperson said that as the 30 cent adjustment is to the platform and partner fee, passenger fares will not be increased by a fixed amount. Instead, fares will continue to be dynamically calculated based on supply-and-demand conditions, trip characteristics and time of booking.
ComfortDelGro said the adjustment “helps defray the operating expenses to support the Ministry of Manpower’s initiatives for CPF contributions and Work Injury Compensation insurance for Platform Workers”.
The hike will support upcoming updates to drivers’ Central Provident Fund (CPF) contribution rates under the Platform Workers Act, said Grab.
It will also go towards platform maintenance and service improvements, as well as other welfare initiatives, Grab added.
The new fee will apply only to transport rides, with other services – GrabFood, GrabMart and GrabExpress – remaining unchanged.
Under the Platform Workers Act, which came into force in January, it is mandatory for younger platform workers born on or after Jan 1, 1995, to contribute more to their CPF accounts. Platform companies are required to contribute their share.
Over the next five years, the contribution rates for these platform workers will increase by up to 2.5 percentage points a year, while the rates for platform operators will rise by up to 3.5 percentage points a year.
Grab said that with the gradual increase in CPF contributions over the next five years, its fee may be adjusted “from time to time” to reflect these changes and other welfare and operational costs.
Meanwhile, Grab added that its driver fee – a separate cost that customers have to bear that “helps offset increased on-the-road costs” for drivers – will remain at 50 cents until June 30, 2026.
The platform announced a similar move exactly a year ago on Dec 24, 2024, along with other ride-hailing apps.
In a response to ST’s query, a Tada spokesperson said the platform will not be revising its platform fee or introducing new ones for now.
“We will continue to support ongoing policies aimed at protecting platform workers and riders, while maintaining our existing platform fee structure,” the spokesperson said.
ST has contacted ride-hailing operators Gojek and Ryde for more information. THE STRAITS TIMES
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