Tag: Customer

AEM Holdings posted a 95.4 per cent decline in net profit to S$895,000, from S$19.7 million a year earlier, for ...

CUSTOMER service officers at DBS will all soon be able to use a generative artificial intelligence (AI)-powered virtual assistant to ...

BELEAGUERED private cord-blood bank Cordlife Group : P8A 0% reported a net loss of S$11.6 million for the three months ...

MICROSOFT on Tuesday (Jun 4) said it will introduce new artificial intelligence tools for customer service call centres. Microsoft, which has ...

THERE are “limits” to how much the government can intervene in the issue of compensation and refunds requested by customers ...

BANK of America’s (BofA) first-quarter profit fell as its consumer division weakened and the lender wrote off more loans, particularly ...

Cheaper app subscriptions. Additional payment options. Greater freedom for app developers on the App Store. More consumer choice.Those are some ...

KEY POINTSAn FTX attorney said potential bidders and investors were unwilling to fund the exchange's planned revampThere have been concerns ...

The chatbot identifies itself as a "useless Chatbot that can't help you."Dynamic Parcel Distribution (DPD) deactivated its AI online chatbot ...

* This is a contributed article and this content does not necessarily represent the views of IBTimes.Dealing with taxes and ...