Have you used the new EU border system, EES? We would like to hear from you

Have you used the new EU border system, EES? We would like to hear from you

July 8, 2026 / Sarkiya Ranen /


The EU has rejected calls to suspend its biometric border checks despite warnings from airports, airlines and ports that the system could lead to long queues and delays during the peak summer holiday season. MPs in the UK have also warned of potential disruption at the Port of Dover as holiday traffic builds.

We would like to speak to people who have been affected by the new system. Tell us about your experience – has the new system worked well or have you experienced delays? How long did you have to wait? What did you do to pass the time? Or maybe you are in a queue now? Tell us your experience.

We’d also like to hear from people who have used the Travel to Europe mobile app designed for non-EU travellers who are subject to EES registration. The app allows people to pre-register their passport data and facial image within 72 hours before entering or leaving a European country. The app is designed to speed up border checks and is currently operating in Sweden and Portugal.

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